Joining me on this episode of UXDesignCast are Jay Trimble (Group Lead for the User Centered Technology Group, NASA Ames Research Center), Keith Instone (Information Architecture Lead, IBM CIO’s Office, IBM.com), and Eliane Tozman (User Interface Designer, IBM Media Design Studio). The panel discusses the new way of using Web 2.0 including micro-blogging behind corporate firewalls with IBM Lotus Connections 2.5, the recent typography choices make by IKEA and what impact they may have, the need to consider the total cloud user experience importantly including ISPs, the implications for designers of Google’s Chrome Frame, key principles for and examples of effective Rich Internet Application (RIA) design, and planning for World Usability Day.